Office 365 "Couldn't Verify Subscription" Error

Hello.

I have an active Office 365 subscription. I downloaded Office 365 onto my PC and the application works. However, I get a constant error that that my subscription cannot be verified. My login and such works. I verified that my subscription is active. What can I do?

Hi Ben,
Have you reviewed this article - specifically the activation troubleshooter.
https://support.office.com/article/Unlicensed-P...
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Diane Poremsky
M365 MVP, specializing in Outlook, Exchange, and Microsoft 365 apps.

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Last updated November 2, 2024 Views 38,542 Applies to: