Office 365 Audit Logs: Multiple failed login attempts from a Microsoft IP address

Hi,

I have enabled and am reviewing audit logs for our organization, I am seeing multiple failed login attempts, all from Microsoft owned IP addresses. Here's a sample JSON from the downloaded csv:

{
   "CreationTime":"2017-06-07T06:54:43",
   "Id":"53e83604-6caa-4c83-a49c-5bede62f28c1",
   "Operation":"PasswordLogonInitialAuthUsingPassword",
   "OrganizationId":"<redacted>",
   "RecordType":9,
   "ResultStatus":"failed",
   "UserKey":"<redacted>",
   "UserType":0,
   "Version":1,
   "Workload":"AzureActiveDirectory",
   "ClientIP":"40.97.160.21",
   "ObjectId":"<redacted>",
   "UserId":"<redacted>",
   "AzureActiveDirectoryEventType":0,
   "ExtendedProperties":[
      {
         "Name":"LoginError",
         "Value":"-2147217390;PP_E_BAD_PASSWORD;The entered and stored passwords do not match."
      }
   ],
   "Client":"Exchange",
   "LoginStatus":-2147217390,
   "UserDomain":"<redacted>"
}

Here's the whoisip lookup for that IP:

Source: whois.arin.net
IP Address: 40.97.160.21
Name: MSFT
Handle: NET-40-74-0-0-1
Registration Date: 23/02/15
Range: 40.74.0.0-40.125.127.255
Org: Microsoft Corporation
Org Handle: MSFT
Address: One Microsoft Way
City: Redmond
State/Province: WA
Postal Code: 98052
Country: UNITED STATES

Other Microsoft IPs in the logs include: 40.97.128.197, 40.97.128.37, 40.97.130.181, etc. In total 40 unique IP addresses from the Microsoft owned subnet 40.97.*.* in the past week


Any suggestions about what is trying to login from these IP address? Perhaps a tool integration that's broken?


Answer
Answer
Hi Mk-rct,

It’s expected behavior that Microsoft IP address is logged in the Audit log.

Here is the reason:

When a user is using a Microsoft Service (such as Word Online, Excel Online) to view documents from SharePoint, it is possible that they’ll make a direct request for the file from SharePoint, and it is also possible that the service in the middle (Word Online, Excel Online, ect.) makes a request to SharePoint on the user’s behalf.

The related team has been aware there’s room for improvement. They’re currently collaborating between teams. However, we hope you understand it’s a long term process in the future, and it’s not expected to see change in short term.

Regards,
Jiaxing

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Question Info


Last updated April 17, 2023 Views 4,568 Applies to: