I´ve been redirected to this forum here, so I´ll try my luck here:
We are just evaluating Office 365 and set up Windows 10 Test Clients from the Scratch with Version 1903 and installed Office 365 ProPlus Version 1908 Build 11929.20752.
We´ve got the Issue that Users Start an Office Program for the first time and they get the Logon-Dialog to activate Office:
In the upper right Corner we can see that the user is "signed in", but the seamless Office Activation does not work.
We tested both Azure AD Connect configured with Seamless SSO (without Password Hash Sync) and also set up ADFS. Currently we have ADFS in place.
I believe that all necessary URL´s are in the Intranet Zone List. When we call the ADFS URL like this we are logged in without any issue.
We checked the infrastructure with the test-account in the microsoft remote connectivity analyzer. -> No issues, everything green.
I also tried to capture the webrequests with fiddler when starting office. There I could see while starting an Office app until the login window appears, NO webrequest is being performed!
It looks like that Office "is missing" some "local config" in order to activate seamlessly.
When we click on the logon button and enter the correct UPN / mailaddress and click next we are logged in without entering a password and office gets activated and the computername is also displayed in the office activations of the userobject in the O365-Portal.
Shared Computer Activation is not enabled. No Roaming Profiles, just local.
Has anyone an Idea what´s happening there or how we can solve that Issue (Microsoft)?
Activation should be possible seamlessly, without entering the e-mail address...
I can confirm that O365 Version 1902 (Build 11328.20468) does not behave like that. This Version activates without any prompts...
Furthermore I can confirm that this issue also occurs in the monthly Version 2004 (Build 16.0.12730.20250)
Moved from: Install, upgrade and activate / Windows 10 / Office 2019