Office 2019 ribbon help button doesn't work because SERVICE is off

When I click on the ribbon help button in Office 2019 Word and Excel I get the following message: "Your organization's administrator turned off the service required to use this feature." I am an end user, not part of any organization and manage my own PC. This is under Windows 10. Can anyone tell me the service I need to turn on?
 

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Last updated May 27, 2020 Views 1,704 Applies to:
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Answer

Hi Tim,
Go into File, Options, General and click Privacy Settings. You have one or more options on that page disabled.

It looks like you need these two options checked:

Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net

** I don't work for Microsoft.**
** DO NOT CALL phone numbers received in email notifications.**

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