Office 2019 ribbon help button doesn't work because SERVICE is off

When I click on the ribbon help button in Office 2019 Word and Excel I get the following message: "Your organization's administrator turned off the service required to use this feature." I am an end user, not part of any organization and manage my own PC. This is under Windows 10. Can anyone tell me the service I need to turn on?

Hi Tim,
Go into File, Options, General and click Privacy Settings. You have one or more options on that page disabled.

It looks like you need these two options checked:

Diane Poremsky [Outlook MVP]
Outlook Resources:

** I don't work for Microsoft.**
** DO NOT CALL phone numbers received in email notifications.**

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Question Info

Last updated October 11, 2020 Views 2,431 Applies to: