My account has been blocked.

I cant login to my Live email account, I've tried everything, changed my password, got send 10+ verification codes, did everything with the authenticator app, and nothing worked. It Still says that i've been blocked? i cant get into my account or anything, and i use it to work etc.. Please asap help me out.



|

Hi Ström P! I'm Shakiru and I'd be happy to help you with your question I'm sorry you're experiencing this problem. I understand how important accessing your account is to you. Please note that the account unlock process is controlled by an automated server, unfortunately, we can not manually do that at our end here. If you've already tried the password reset process https://account.live.com/ResetPassword.aspx and it's not working. Please try the Account unlock process at https://go.microsoft.com/fwlink/?linkid=2153610. Tip: You can use any phone number, provided the phone can receive SMS Remember to use a familiar device from which you've frequently accessed your Live account, as well as a familiar location. Let me know if you need more help. Thank you Best Regards, Shakiru

Give a helping hand today.....

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

hi, this also doesn' work.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi, When i want to do the verification with my phone number it doesn't work, or it says "something went wrong" or it says " we cant send a code to this number". And yes other phone numbers do not work, even tried doing it with a phone from another country. Please help i can't login anywhere???

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Ström P! Thank you for the feedback. Please note that the account unlock process is controlled by an automated server, unfortunately, we can not manually do that at our end here. If you've already tried the password reset and unblock process https://account.live.com/ResetPassword.aspx both are not working. The next will be to fill out and submit the recovery form and you will be sent a recovery password link within 24 hours See account recovery at https://account.live.com/acsr To improve your chances of success with the Account Recovery form, please check out this link --> https://support.microsoft.com/help/b19c02d1-a782-dee6-93c3-dc8113b20c42 Please check out this video by Microsoft --> Recover your account: https://www.youtube.com/watch?v=eAGyqGE8kJw&t=12s

Note: Please watch the video until the end. Let me know if you need more help. Thank you Best Regards, Shakiru

Give a helping hand today.....

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 17, 2024 Views 18 Applies to: