I have two computers running on XP and beginning on 14 Oct 18, they have both refused to open MS Word 2010. They both give the same set of messages as follows:
“WINWORD.EXE -Entry Point Not Found
X The procedure entry point GetDataFormatEx could not be located in the dynamic link library KERNEL.32.DLL.”
When I press the “OK” command, I get the following message:
“The operation system is not presently configured to run this application”
When I press the “OK” command, the error message leaves and nothing else happens.
Because it has occurred on both computers, I assume it is a system issue and not related to the individual computer.
Can you please explain to me what the problem is and what actions I might take to correct the problem and continue to use MS Word 2010 on these computers?