Microsoft Word - zoom is stuck on 48%

Hi Annie,

This issue may have been caused by add-ins incompatibility. They can occasionally interfere or conflict with Word. This can also occur if Word is in use by another process. We'd like to know if you've made any changes prior to this issue. In the meantime, we suggest performing these steps to troubleshoot your Word issue:

1. Boot Word in safe mode. Here's how: Press the Windows key + R key, type winword /safe, then click OK. If the issue does not occur in safe mode, disable the application add-ins and COM add-ins one at a time to check which add-in causes the issue.
2. Download the Office Configuration Analyzer Tool (OffCAT). This tool generates a detailed report of your installed Office application.
3. Repair your Office application. Repairing your Office application can resolve issues with Word not responding, hanging or freezing by automatically repairing errors in Office files.
4. Check if your antivirus software is updated.
5. Install Office updates. Installing optimal updates can help resolve issues by replacing outdated files.
6. Uninstall and reinstall Office. To uninstall Office, click this link. To reinstall Office, please refer to the steps provided on this link.

Please post back with the result for further assistance.