Microsoft Word won't open

I purchased and installed Office 365 on my laptop because it said that my subscription was due to expire in July.  After the purchase and installation, I can no longer open Microsoft on my laptop.  I receive the error displayed in the photo below.  I can open MS Word in the online version, but not on my laptop.  By the way, I have a Surface Pro 4.  Please help!

Answer
Answer
Hi Monique,

Please try and do an Office repair on your Outlook. Instructions are provided below.

https://support.office.com/en-us/article/repair...

Restart your computer afterwards and let me know how it goes.

Best regards,
Rene O.
Outlook.com user and Independent Advisor

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Question Info


Last updated October 5, 2021 Views 45 Applies to: