Microsoft Office 365 - Excel

Hi, thank you for reaching out. My name is Deeksha and I'm a Microsoft user like yourself and I will try to help you as best as I can today. Option 1: Set Excel as the Default Program Windows 11: Open Settings: Right-click on the Start button and select Settings or press Windows + I keys together to open Settings. Go to Apps: Click on Apps > Default apps. Choose Default Apps by File Type: Scroll down and click on Choose default apps by file type. Find .xlsx: Scroll down and find .xlsx in the list. Set Excel as Default: Click on the current default app (it might say "Choose a default") and select Microsoft Excel from the list of available apps. Windows 10: Right-click on an Excel File: Right-click on an Excel (.xlsx) file. Choose "Open With": Hover over Open with and then click on Choose another app. Select Excel: Choose Microsoft Excel from the list of available apps. Check the box that says Always use this app to open .xlsx files. Option 2: Repair Microsoft Office You mentioned that you've already repaired Microsoft Office, but let's try a different method to repair it: Open Control Panel: Right-click on the Start button and select Control Panel. Programs and Features: Click on Programs and Features. Select Microsoft Office: Find Microsoft Office 365 in the list of installed programs and select it. Click on Change: Click on Change at the top of the Programs and Features window. Repair Office: Select Quick Repair and click Repair to start the repair process. Option 3: Reinstall Microsoft Office If repairing Microsoft Office doesn't solve the issue, you might need to reinstall Microsoft Office: Uninstall Microsoft Office: Open Control Panel > Programs and Features. Find Microsoft Office 365 in the list, right-click on it, and select Uninstall. Download and Install Office: Go to the Microsoft Office website and sign in with your Microsoft account. Download the latest version of Microsoft Office and install it on your computer. Option 4: Check Excel Installation If Excel is missing from your computer, you might need to check if it's installed correctly: Search for Excel: Click on the Start button and type Excel in the search bar. If Excel is installed, it should appear in the search results. Check Microsoft Office Folder: Navigate to C:\Program Files\Microsoft Office\root\Office16 (or a similar path depending on your Office version). Look for EXCEL.EXE in the folder. If it's there, try running it to see if Excel opens. Try these steps and hopefully, it resolves your issue. In case you need further help or assistance, please let us know. You can also contact Microsoft Support if the problem persists. Best regards Deeksha

Deeksha,

Thank you very much for your advice. I do have Windows 11. I tackled the very first option you provided. I got all the way thru to the very last step, e.g., I found .xlsx and clicked on "choose a default". This action provides select a default app for .xlsx files. Excel is not there so I select "choose an app on your pc". The attached snippet is the only files I see:

Hi, locate an Excel File (.xlsx): Find any .xlsx file on your computer. Right-Click on the Excel File: Right-click on the .xlsx file and select Open with > Choose another app. Select Microsoft Excel: Select Microsoft Excel from the list of available apps. Check the Box: Check the box that says Always use this app to open .xlsx files. Click OK: Click OK to set Microsoft Excel as the default program to open .xlsx files. or ppen Control Panel: Right-click on the Start button and select Run, or press Windows + R keys together to open the Run dialog box. Type control and press Enter to open Control Panel. Go to Default Programs: Click on Default Programs > Set your default programs. Select Microsoft Excel: Select Microsoft Excel from the list of programs. Set this program as default: Click on Set this program as default to set Excel as the default program to open .xlsx files.

DR,

Thank you, but neither option fixed my problem because there's no "Microsoft Excel" to select under either troubleshooting method. I do see a "Microsoft Office Desktop Apps" and "Microsoft Family Features". upon clicking, neither shows the Microsoft Office apps, e.g., Word, PowerPoint, Excel, etc.

All of my other Microsoft Office apps work fine. Sorry to be a pain.

Hi Stingray2023, Thank you for reaching out to Microsoft Community. My name is Marisol and I am happy to assist. I can see that you are encountering issue with MS Excel not opening while all other applications work fine in your Windows 11 computer. May I ask if there was a Windows update before this issue started? If there's none, you can try checking for pending update first. Select Start > Settings > Update & Security > Windows Update , and then select Check for updates. Then, try updating your display driver: 1. In the search box on the taskbar, enter device manager, and then select it from the list of results. 2. Select the arrow to expand Display adapters. 3. Under Display Adapters, right-click the adapter, then select Update driver. Once you're done, restart your computer to apply the changes and to see if the issue has been resolved. Thank you and let me know if you need further help. Best regards, Marisol D.

Hello Marisol,

Thank you for jumping in here. Normally, the updates are automatically installed on Wednesday evenings each week. This past week I was out of town and came home to this. Excel worked properly before leaving town.

As far as the updates, it did need one update which I completed and I also updated the drivers as you suggested. Then I rebooted my machine. Still nothing. All of my stored Excel files look like this below:

Hi, I am Sumit, and I will gladly assist you today. Welcome to the Microsoft Community. Open Windows Settings: Press Windows + I on your keyboard. Alternatively, right-click the Start button and select “Settings” from the menu. In the Settings app, click on “Apps” in the sidebar. Select “Default Apps” on the right side of the window. In the “Enter a file type or link type” text box, type the file extension, .xlsx. I see you do not see MS Excel in that. Do you see Choose another app from your PC option?

Hi Sumit,

Thank you. I tried your recommendation and nothing.

I can click the +choose a default app which produces the list below:

Thank you, in this list, navigate to C:\Program Files\Microsoft Office\root\Office16 and select Excel.exe file.

Good Morning,

Here's what happens when I follow your advice.