Microsoft Office 16 Alerts - Event ID 300

For several weeks I have been finding this error in the event viewer.



Configuration:

Terminal server, windows server 2022 standard (21H2) Build OS 20348.2655, office 365 installed



Microsoft Office 16 Alerts

Event id: 300



Failed to parse element: VersionOverrides

Id=bc13b9d0-5ba2-446a-956b-c583bdc94d5e, DisplayName=Eventi suggeriti, Provider=Microsoft, StoreType=Unknown, StoreId=(null)

P1: Apps for Office

P2: 16.0.17726.20206

P3: 0x8004323E

P4: New Document



I have already done a reinstallation of office 365 on the server.

I found something similar in your forums, but these are old cases, from 2022 and 2023.

Could you give me some advices please.



Hi Massimo Morandi,

Welcome to the Microsoft Community.

Based on the information you have provided, we understand that you appear to be using Office for Enterprise on your server.

I wish I had useful advice for you, but this community primarily provides technical support for individual users and therefore may not be familiar with questions about the version of Office you are using.

It is more suitable to be published on Microsoft Learn because more users post these problems there. You can click "Ask a question" and there are experts who can provide more professional solutions. 

Here is a forum link where you can propose specific solutions, share your ideas, and help solve the problem. 

Office - Microsoft Q&A 

We hope that your problem can be properly handled after contacting the correct department. Thank you for your understanding! 

In the meantime, we'll keep this thread open for our great community members to come up with ideas for you.

Best Regards, 

Ian - MSFT | Microsoft Community Support Specialist 

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thanks a lot.

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Last updated April 22, 2025 Views 2,566 Applies to: