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Microsoft 365 Apps Update - Monthly Enterprise Channel Feature Update for x64 based Edition Version 2206 (Build 15330.20298)

Good afternoon,

We have recently deployed the above Microsoft 365 Apps update to a number of test devices and they are all experiencing the same issue. When you hover or click on the contact on the email header Outlook hangs/crashes or restarts. Downgrading to 2205 this isn`t an issue, I`ve looked everywhere and haven`t seen anything regarding this...quite surprised as it`s passed the preview channel etc.

Online/quick repair doesn`t resolve the issue.

EventVwr

Faulting application name: OUTLOOK.EXE, version: 16.0.15330.20298, time stamp: 0x62ede9bf

Faulting module name: ntdll.dll, version: 10.0.19041.1806, time stamp: 0x1000a5b9

Exception code: 0xc0000005

Fault offset: 0x000000000002426b

Faulting process id: 0x4c38

Faulting application start time: 0x01d8ad8be9f30f41

Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id:*Removed for privacy*

Faulting package full name: 

Faulting package-relative application ID: 

Any help would be greatly appreciated.

Thanks,

Scott

Dear Scott,

 

Good day!

 

Thank you for posting to Microsoft Community. We are happy to help you.

 

From your description, the issue was reproduced in different test devices.

And if fix after reverting to the previous version.

Regarding the outlook crash,

Please check the following Outlook crashes or stops responding when used with Office 365 (microsoft.com)

 

Feel free to let me know how it goes.

 

We look forward to your response for further assistance. Thanks for your cooperation.

 

Sincerely.

Mac | Microsoft Community Moderator

* Beware of Scammers posting fake Support Numbers here.

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Dear Scott,


I am following up on your situation.

Feel free to let me know if you need further assistance.

Sincerely.

Mac | Microsoft Community Moderator

* Beware of Scammers posting fake Support Numbers here.

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Question Info

Last updated November 14, 2022 Views 444 Applies to: