@Mentions not working in Outlook 2016

Hi Support,

I am using Outlook 2016 MSO (16.0.7571.7095) and I am not able to use @mention feature in my email body.

Please let me know how can I enable this feature.



i also cant use @Mentions

Office 365 plus

version :16.0.1695.2117

OS. Windows 10 64-bit

Hi ARArkadiuszB,

My issue was resolved by:

  1. Going to http://www.office.com
  2. Logging into my Office Enterprise account
  3. On the home page there was a button on right hand side top corner saying "Install Office 2016"
  4. Click that button, it should start the download of Setup.X86.en-us_O365ProPlusRetail_xxxxx_TX_PR_b_64_.exe
  5. Uninstall any previous installation of Office on your system and install it again with the file you just downloaded in Step 4.

Let me know in case you still have any issues.

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Question Info

Last updated January 19, 2021 Views 31,846 Applies to: