We are moving from Exchange 2010 to Office 365, using a hybrid deployment. Most of our 50 users have migrated successfully, but we have one mailbox that keeps erroring when we start the mailbox sync. The error text is below, from the "MigrationErrors.csv" that downloads after the migration fails:
Error: Cannot query rows in a table. --> MapiExceptionTooComplex: Unable to query table rows. (hr=0x80040117, ec=-2147221225)
However, there is another error that happens during the migration, which I can get by downloading the details report on the migration batch for this user:
4/26/2016 3:56:13 PM [BLUPR0701MB2067] The Microsoft Exchange Mailbox Replication service 'BLUPR0701MB2067.namprd07.prod.outlook.com' (15.1.477.12 caps:03FFFF) is examining the request.
4/26/2016 3:56:13 PM [BLUPR0701MB2067] Connected to target mailbox 'BoxxTechnologiesInc.onmicrosoft.com\524acd2e-8c5c-42e7-befb-b4e08f651bfc (Primary)', database 'NAMPR07DG130-db050', Mailbox server 'BLUPR0701MB2067.namprd07.prod.outlook.com' Version 15.1 (Build
477.0).
4/26/2016 3:56:14 PM [BLUPR0701MB2067] Connected to source mailbox 'BoxxTechnologiesInc.onmicrosoft.com\524acd2e-8c5c-42e7-befb-b4e08f651bfc (Primary)', database 'DB01', Mailbox server 'BOXXEXCHANGE.iboxx.com' Version 14.3 (Build 279.0), proxy server 'BOXXExchange.iboxx.com'
14.3.227.0 caps:05FFFF.
4/26/2016 3:56:15 PM [BLUPR0701MB2067] Request processing continued, stage CreatingFolderHierarchy.
4/26/2016 3:56:15 PM [BLUPR0701MB2067] Stage: CreatingFolderHierarchy. Percent complete: 10.
4/26/2016 3:56:15 PM [BLUPR0701MB2067] Initializing folder hierarchy from mailbox 'BoxxTechnologiesInc.onmicrosoft.com\524acd2e-8c5c-42e7-befb-b4e08f651bfc (Primary)': 133 folders total.
4/26/2016 3:56:15 PM [BLUPR0701MB2067] Folder creation progress: 0 folders created in mailbox 'BoxxTechnologiesInc.onmicrosoft.com\524acd2e-8c5c-42e7-befb-b4e08f651bfc (Primary)'.
4/26/2016 3:56:56 PM [BLUPR0701MB2067] Transient error StoragePermanentException has occurred. The system will retry (2/900).
We're really at a loss as to what to do next. We've repaired the mailbox, and archived everything that we could find, to reduce the size of the mailbox, and we still can't get this mailbox to migrate. Because this is one of our main customer-facing addresses,
we can't afford the downtime that would come with exporting the PST and importing it to Office 365.
Any help would be greatly appreciated.
Thanks!
Charles