Mac Outlook 2016 (version 16.16.12) search returns "No Results" on new 2019 Macbook Pro (13") running macOS Mojave 10.14.5.
Used Apple Migration Assistant to migrate data from old 2016 Macbook Pro (in Target Disk mode) to new 2019 Macbook Pro as part of start-up.
Things that I have tried:
- Removed Outlook.sqllite file from "~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data" to force an auto rebuild.
- Created a new Profile using the Outlook Profile Manager and set it to be the default. Opened Outlook and added email accounts (imap) and waited for all emails to be processed and for indexing to be completed.
- Clicked on an email folder in Outlook and used the "Rebuild" menu choice to reload the emails for just a particular folder. Waited for indexing to complete.
- Checked mdimport -L to make sure that we didn't have 2 instances of Outlook mdimport listed (only 1)
- Rebuilt Spotlight index using System Preferences/Spotlight/Privacy - dragging the Outlook Profile folder into it, then deleting it and waiting for it to index again.
- Since this is Mojave, the "mdimport -g" solution that many have proposed doesn't work (not supported)
- Since this is Mojave, the Outlook Search Repair tool is not supported (will there be a version that does?)
- Microsoft says that this issue is "FIXED" in Mojave 10.14.5 for both Outlook for Mac 2016 and 2019 (it's not): https://support.office.com/en-ie/article/search-doesn-t-work-in-outlook-for-mac-after-macos-upgrade-b73de6f1-aeb9-4720-bbbe-de65ab50012e - is it possible that this has been fixed only for Outlook for Mac 2019 and not 2016?
Curiously, if I search using Spotlight directly, I'll see emails (olk15_message type) show up in the search results. But you can't see any of these in Outlook's Search window results. It's as if Outlook 2016 can't find or access the Spotlight index in Mojave.
On my old Macbook Pro, I was using the latest version of High Sierra (10.13.6) and the same version of Mac Outlook 2016 and there were no issues.
Thanks in advance and hope this helps anyone who is doing a fresh install onto a new Apple Macbook Pro (once it gets resolved).