'JavaScript error occurred in the main process' error message when trying to launch Microsoft Teams on Mac Catalina 10.15.3

'JavaScript error occurred in the main process' error message when trying to launch Microsoft Teams on Mac Catalina 10.15.3

I have uninstalled and re-installed Microsoft Teams multiple times, but I still keep getting the same error message.

Any help would be much appreciated, as I need to use this software for school 

Answer
Answer

Hello Tiarna,

Thanks for your post here.

Regarding to your issue, there is a chance that the Teams folder is not created successfully. To check it, please navigate to the folder location /Users/tiarnawilliams/Library/Application Support/Microsoft/ and check if there is a folder named Teams. If not, please create it manually and then reopen Teams to see the result.

In the meantime, I found a thread that someone post a similar issue as yours. So you can go to check whether the answer can help you with your problem. For your reference: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_other-mso_mac-mso_o365b/microsoft-teams-installer-for-mac-error/c3a56759-60e2-490b-ae05-6c1998a732dd.

As a temporary workaround, you can use Teams Web App for school.

If you need further assistance, please feel free to let me know.

Regards,

Seven

-----------------------

* Beware of scammers posting fake support numbers here.

* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.

10 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

 
 

Question Info


Last updated October 22, 2020 Views 4,520 Applies to: