Intune Service Error

Hi Microsoft Community,

I am facing a weird problem in opening Excel files from Dropbox on my Android phone. Whenever I try to open an Excel file from Dropbox it shows the error

*Can't open file
We couldn't apply organizational policies due to Intune service error.*

I am attaching the screenshot below for your information.

Looking forward to hearing the solution soon.

Regards,

Haseeb

P.S: Dropbox forum said it's not on their end. It's some error on the Microsoft end.

Hi, I'm Elise, and I'd be happy to help with your issue.

Is this a work device? If so it seems there is an issue with the mobile device management system which has been setup on it, you should contact your IT administrator for assurance.

Please let me know if you need any further assistance.

Kind Regards,
Elise

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Hi, I'm Elise, and I'd be happy to help with your issue.

Is this a work device? If so it seems there is an issue with the mobile device management system which has been setup on it, you should contact your IT administrator for assurance.

Please let me know if you need any further assistance.

Kind Regards,
Elise

Thank you Elise for your reply ...

But, it's my personal device and I am not registered with any organization ...

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It looks like like you have one of the InTune apps installed on your device could you remove this if not required?

Kind Regards,
Elise

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Question Info


Last updated July 18, 2024 Views 2,488 Applies to: