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inactive add-ins greyed out after converting from 32-bit to 64-bit

I upgraded from 32-bit to 64-bit version of Office 365.  In the Excel app, I have a number of inactive add-ins, but when I go in to manage add-ins, for example power pivot and another add-in that I purchased does not show up in with a check box.  The add-ins available also has browse, but not an add button.  Any suggestions??

Hi dfunk15,

I'm Gustavo, an independent advisor, and I'll help you.

If you tried options > Add-Ins and didn't work, please try to update with the steps on the link below.

https://support.microsoft.com/en-us/office/refr...

Let me know if I helped.

All best!

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Gustavo,

Thank you for the quick response.  I brought up My Add-ins from the Insert tab and it had no Add-ins.  I selected refresh and it still had no add-ins.  Here is what I am seeing.

Thank you,

Doug

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Sorry for not being helpful. I have another piece of advice that may work. Please check the link below:

https://support.microsoft.com/en-us/office/get-...

You may want to click on Options > Add-ins and see if they are available for selection after the link procedure.


Please let me know if it worked.

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Gustavo,

    I got it.  When I went to options, I selected COM Add-ins instead of Excel Add-ins and now have what I want.

Thank you for getting me in the correct place.

Doug

  

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I'm glad you got what you wanted!

Have a nice day!

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Thank you,

You also

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Last updated June 8, 2023 Views 195 Applies to: