Import emails from Windows Live Mail to Outlook 2016

Hi Microsoft Community,

I would like to know how to to do the following:

I have already exported my emails from Windows Live Mail which was running Windows 7. I now have a new Windows 10 system with Outlook 2016. How do I import my old emails to my new system? I think I have exported them as .eml files. Do they need to be .pst files? How would I achieve this?

Many thanks,

James

Hi James,

To address your concern, kindly refer to this helpful support articles:

We'll be here if you need more help.

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Hi Microsoft Community,

I still seem unable to do this. I have two laptops. One with Win7 and Windows Live Mail (WLM)​ and no Outlook installed. My new laptop with Win10 and Outlook 2016 installed.

"To complete the steps, make sure that you have Microsoft Outlook installed with an email profile created." Do I need Outlook installed on both laptops?

I get the following error message when exporting my emails from​ WLM to Microsoft Exchange as advised. "The Export could not be performed. An error occurred while initializing MAPI."

Any suggestions on how to get this resolved?

Many thanks,

James

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Hello James,

The error message that you've encountered maybe caused by Windows Live Mail cannot find the correct path directory. So, the first thing we suggest is to make Outlook your default email program.

Also, try this, copy the entire directory of dbx files to the Desktop of your computer. In Windows Live Mail, use File > Import > Messages and point to that directory. Please make sure the files are NOT read only.

If still didn't work, don't worry, we suggest you do this: File > Open & Export > Import/Export and then you should choose Import from another program or file from the list.

Feel free to post back if you need more help.

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Hi,

I am unable to make Outlook my default as that is on my new system.

I get stuck at the following step when exporting to Microsoft Exchange. "The Export could not be performed. An error occurred while initializing MAPI."

Any suggestions on how to get this resolved?

Many thanks,

James

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You need MS Outlook installed/configured to export to, exchange, on the WLM PC

You can, if your Office 2016 version is a single system purchase, not 365, install a trial version of Office on the win7 PC in order to accomplish this (Do not use the same MS Account associated with your 2016 purchase)

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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I see that now. Hopefully problem solved.

Thank you.

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Last updated August 30, 2024 Views 23,578 Applies to: