Hubspot Outlook email integration fails when login to Microsoft account

Hello,

Maybe somebody can help me with this issue, I am stuck...

In Hubspot Sales, I went to Settings -> email Integration -> click on 'connect an inbox'

Select Office 365, click on 'connect inbox' and 'Accept...' box.

The login page from login.microsoft.online comes up, in order to sign up with the Microsoft account.

After signing in I get following error: Version:1.0 StartHTML:000000570 EndHTML:000000922 StartFragment:000000679 EndFragment:000000890 StartSelection:000000679 EndSelection:000000890 SourceURL:https://app.hubspot.com/oauthor/v1/office365/verify?code=M9a10156d-6f2c-aee6-966c-4b525163fea2&state...

{"status":"error","message":"internal error","correlationId":"3521eb1b-5278-4be1-b040-a7f0d874c4ad","requestId":"9df1013a54a3f06c38effb98e0a91b00"}

 any hint?
Thankx,

almudena

[Moved from: Office / My account, billing and sign-in / Windows 10 / Office 365 Home]

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Are you connected to a company domain? I think you should contact Hubspot directly.

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The URL of the error indicates that it is a server of Hubspot that is having issues with the authentication token. You should contact Hubspot support about this instead.
Robert Sparnaaij [MVP-Outlook]
https://www.howto-outlook.com
https://www.msoutlook.info

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Last updated May 22, 2018 Views 145 Applies to: