how to reset PIN

Hello Sandra Simms and welcome to the Microsoft Community!

According to your feedback, you are experiencing issues with resetting your PIN.

I wanted to check with you.

What exactly are you experiencing and are you able to log in to your computer?

Are you able to log in to your computer? Or is there a problem that requires you to reset your pin code?

If there is anything else I can help you with, please let me know again!

How to reset pin:

Method 1: Reset PIN in the login screen:

At the login screen, click “I forgot my PIN”.

You will be prompted to enter your Microsoft account password to verify your identity.

Once verified, you can set a new PIN.

Method 2: Reset PIN in Settings:

Sign in to Windows with alternate credentials.

Open Settings > Accounts > Login Options.

Under “Windows Hello PIN”, click “I forgot my PIN” and follow the instructions3.

Method 3: Reset PIN using Safe Mode:

Reboot your computer and press F8 at startup to enter Safe Mode.

Select “Safe Mode with Command Prompt”.

At the command prompt, enter the following command to create a new user and set a password:

net user new username new password /add

Log in to the system with the newly created user and then reset the PIN code in the settings.

We hope you find the above information helpful!

Kirito|Microsoft Community Support Specialist

i forgot my pin number can you please help