A new customer asks us to manage their emailaccounts. They switched from IT provider and the previous partner says they don't know the office365 admin account/password anymore...
Via https://partnersupport.microsoft.com/en-us/par_onlserv/forum/par_exchon/how-to-reset-office-365-global-admin-password/8d758561-7690-49ac-8d18-dcc8ba5d3e80 i see a link "For more info about how to reset your admin password in Office 365, see Reset passwords
for admins." (= link to http://office.microsoft.com/redir/ha102816059.aspx). But unfortunatly this link doesn't work anymore.
How can our customer reset the Office 365 admin login/password to manage the emailaccounts?
Which information do we need to reset this login/password?
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Thanks for your post. According to your description, you want to reset your customer’s Office 365 admin credential information. In this case, please contact this customer to confirm if there are other Office 365 admins or other members have
Office 365 Global Admin role in his organization. If so, he can contact these people to help him reset the credential information.
Besides, for privacy reason, I will provide the Office 365 admin help related information for you by
private message. Thanks for your time and understanding.
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