How to request a refund for Office 365 subscription

Cancel a Microsoft 365 subscription

Hello lã L, Welcome to Microsoft Community. I am a Microsoft 365 user just like you, I hope you are doing well? I understand you would like to get a refund for Microsoft 365 subscription. Please understand that to get a refund, you will need to cancel the subscription, also note that refunds are automatically processed and you should receive it within 3 - 5 days business days. To cancel Microsoft subscriptions 1. Go to the Manage subscription page (https://account.microsoft.com/services) and if prompted, be sure to sign in with the same Microsoft account you used to purchase your Microsoft 365 subscription. 2. Note: If you see a link that says Turn on recurring billing, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until your Microsoft 365 subscription expires. 3. Select Cancel subscription (or it might say, Upgrade or cancel). 4. Follow the instructions on the page to proceed with cancellation by turning off recurring billing. To review our complete cancellation policy, see https://go.microsoft.com/fwlink/p/?linkid=839716. Source: https://support.microsoft.com/help/46e2634c-c64b-4c65-94b9-2cc9c960e91b If you are unable to cancel or after cancelling, your subscription is still active for the paid duration, please contact Microsoft support (Billing) via live chat for further assistance with cancellation for refund. Kindly go to Microsoft Contact Us website: http://support.office.com/home/chat 1. Type the issue and click Get Help. 2. Click Login and Contact Support at the bottom of the page. 3. Log in with your Microsoft account. 4. Under products and Services, select Microsoft 365 and Office Option. 5. Under category, select Manage Subscription. 6. Click "Chat with a support agent". Please try these steps I have provided and let me know if you need more assistance. Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. Warm Regards

I canceled the Microsoft Office 365 subscription now what do i do?

should i just wait? bc i really don't have the money to spend on this and really need the money

Hi,

I need to be refunded the $99.00 charges for Microsoft Office 365, charged to my PayPal account. I'm really need this money now. How can I do this?

Many thanks,

I do NOT want to cancel my yearly subscription. I just want to be refunded a $7 charge on 3/13/23 for the monthly subscription because I bought a new laptop at the beginning of March 2023 and a yearly Microsoft 365 was included in the laptop price.

Hi,

My subscription was cancelled but an amount of GBP 59.99 was taken from my account. Can you please refund.

Thanks,

Graham Fallding

*** Email address is removed for privacy ***

I can't refund my Microsoft 365 :(

I have had the money taken from my account, but my subscription was cancelled.

I want my money back???

Hi, do you know how to actually speak with a human in this organisation. All phone numbers lead you to an internet link, so frustrating.

I want to get a refund but would prefer to talk with a human.

Regards

Kenny