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How To Fix Office 365 Outlook Usernames and Aliases?

I have a user on active directory whose account is set up correctly, but he is showing up as this in Office 365, "*** Email address is removed for privacy ***". It should not include the numbers. I have checked if there was already a, "*** Email address is removed for privacy ***", but there was not. I was told I could correct this in the Office 365 Admin Portal, and the Azure Active Directory Admin Center, but was never given the answer on to how to do it. Is this something I can do myself, or will I have to contact Microsoft?
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Answer

Hi MLove,

Thanks for your update. 

As a global admin, you do not need any special permission to run "Set-MsolUserPrincipalName" cmdlet. Never mind, please try the following steps to see if it is workable. 

1. Open the Windows PowerShell on your PC. 

2. Runconnect-msolservice       (here it should require you sign in with a work/school account. Well, just enter into your global account credential)

3. Run Get-MsolUser to check if you have successfully connect to Office 365 Azure PowerShell. (This cmdlet should list all your Office 365 users)

4. Run Set-MsolUserPrincipalName -UserPrincipalName user@contoso.com -NewUserPrincipalName user@domain.com  (user@contoso.com stands for your current "fhomza9041@penncotech.edu" and user@domain.com stands for "fhomza@penncotech.edu")

Regards,
Alan

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Question Info

Last updated October 1, 2021 Views 142 Applies to: