How to cancel Microsoft Project subscription?

Is Project shown on your MS Account under Services or Subs?    https://office.com/myaccount

Dear Green TechSealants,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

Based on your description, you are asking how to cancel Microsoft Project subscription? Before moving forward, we need more detailed information about the situation you are experiencing.

Kindly share with us the information below:

1. Are you able to see Microsoft project listed under your Services or Subscriptions as asked by Palcouk?

2. Have you tried Login to Project Management Software | Microsoft Project and canceling the subscription from there, see the I want to cancel my Project Plan 1 subscription in MS 365 - Microsoft Q&A?

We look forward to your response. Thanks for your cooperation.

Sincerely,

De Paul | Microsoft Community Moderator

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Hi De Paul,

Unfortunately none of the options seem to help. I don't see MS Project under the Subscription tab and the approach on the other link (where you want to start a trial and the system tells you that you already have an account) also didn't work. To be quite hones, I'm not even sure what email address did my boss used to sign up for MS Project. We have a hotmail email that we use for work, two corporate email addresses and he has one personal email (Gmail). So I'm not entirely sure. Can someone from support reach out to us directly via email so we can figure this out?

Thanks!

Dear Green TechSealants,

Good Day!

I apologize for the delay in responding; I appreciate the time you took to clarify this. I'm doing testing and consulting on this issue and will get back to you as soon as we get useful information.

Meanwhile, Meanwhile, you should look into the account used, as this information may be really beneficial. If you want direct support, I suggest creating an official support ticket with Microsoft for assistance Get support - Microsoft 365 admin | Microsoft Docs.

Thanks for your cooperation.

Sincerely,

De Paul | Microsoft Community Moderator

Hi De Paul,

Unfortunately the links that you provided didn't offer any solution that made sense to me. So if you could investigate with your colleagues and contact us directly via email that would be great. We eally want to sort this out.

Regards,

Green Sealants --

Launch Microsoft Project and then click File > Account. In the Product Information section in the upper right corner of the page, look for the e-mail address that is to the right of the Belongs To line. That is the account you should use to log into Office.com, and then you should be able to cancel the subscription based on recommendations from others in this group. Hope this helps.