How can I find and access all Microsoft accounts for myself?

Hi Richard,

I'm Michelle and I'd be glad to help you out with your query or concern.

Kindly do Watch: Let users reset their own passwords
https://www.youtube.com/watch?v=q6KQzM17_88

Check out this video and others on our YouTube channel.

Then, please do follow these steps:

In the Microsoft 365 admin center, in the left navigation pane, select Settings > Org settings, and then Security & privacy.

https://go.microsoft.com/fwlink/p/?linkid=2072756

Under Let your people reset their own passwords, select Azure AD admin center.
In the left navigation pane, select Users, and then on the Users - all users page, select Password reset.
Select All to enable self-service password reset, and then select Save.

This should work now.

I hope this information helps you. If you have any questions, please do let me know and I'll be more than happy to assist you further with this.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Best Regards,

Michelle

Hi Michelle,

Thanks for the guidance. Unfortunately, my issue is that I am the admin (actually the only member of this organization) and am not able to login to the M365 admin center or Azure using the work account in question. Therefore, I can't enable SSPR or reset my own password through Azure.

Any other suggestions?

Hi Richard,

You can't sign in to Microsoft Office 365, Microsoft Azure, or Microsoft Intune. You might be trying to sign in by using a portal such as https://login.microsoftonline.com. Or, you might be trying to sign in by using a non-browser–based app, such as one of the following:

Office apps, such as Outlook, Word, Excel, and PowerPoint
Office apps on mobile devices, such as Office Mobile, Teams, and Microsoft OneDrive for Business (formerly Microsoft SkyDrive Pro)
Azure Active Directory Sync
Azure Active Directory Module for Windows PowerShell
Dynamics CRM

The following conditions might cause this issue:

Your subscription has expired.
Your user account is not enabled.
You're locked out from your user account.
You tried to sign in with the wrong user name and password.
The password you tried to sign in with is temporary and expired. (This might happen if your user account is new or your password was recently reset.)
Your password has expired.
You're blocked from signing in.
If you're a federated user, single sign-on is not working.

To diagnose and automatically fix several common Office sign-in issues, you can download and run the Microsoft Support and Recovery Assistant.
https://aka.ms/SaRA-OfficeSignInScenario

I hope this now helps better.

Best regards,

Michelle

I am not having issues signing into Office 365. It is the Microsoft 365 organization (aka Azure Active Directory tenant) that I'm unable to access. The Microsoft Support and Recovery Assistant requires me to sign into my account, so that's not helpful to me, since signing into my Microsoft account is the issue.

Does anyone know of a way I can get support directly from Microsoft for this issue? It seems to me that at this point I just need them to completely remove that organization so that I can start a new one.

I'm Diane, an Office Apps & Services MVP.

If you need to delete an Office 365 tenant and cannot log in to delete it, you will need to call business support to have the tenant deleted.
https://support.microsoft.com/topic/contact-microsoft-office-support-fd6bb40e-75b7-6f43-d6f9-c13d10850e77

Thanks, Diane!

I would have rather been able to unlock my global admin account (aka work or school account associated with *** Email address is removed for privacy ***), but if that's not possible, then I will use the link you've provided to request tenant deletion.