How can I down load my 12 month Subscription of my Office 365 Personal software to my new Dell Desktop PC?

I purchased Office 365 Personal and downloaded on my old Dell Desktop OXPCG3, Microsoft Product key: and the hard drive had a problem, and the HDD was wiped before I was able to transfer the software from the old Dell PC to the new Dell Desktop 3891. How can I down load my 12 month Subscription to my new Dell Desktop PC? Please advise. Thank you L. Zorr.


***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***”

Hi

Welcome to the Microsoft community.

You could install your personal Office365 according to the method in the link below.

Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac

Looking forward to your further news.

You are welcome to reply to this topic at any time, and sincerely thank you for your support of Microsoft products and services.

Best regards

Derrick Qian | Microsoft Community Support Specialist

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Derrick,

Got the same msg as I did the first time I tried it [before I sent you the note} (see below) LZ

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Simple misunderstanding on your part about how 365 is licensed.

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When you "activate" any 365 rental, the 365 license is assigned to your email account. At that point, the product key is "used up", as you see in the message.

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365 allows you to have Office "installed" on "unlimited" computers, but "active" on only 5 at a time.

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You don't have to do anything special to "transfer" to a new computer. Simply sign in to the MyAccount site and click on the install button. MS will manage the 5 devices limit for you.

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Install Office- Download and install or reinstall Microsoft 365 or Office 2021-2010 on a PC or Mac

https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2021-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658 _ Desktop Laptop
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MyAccount: https://www.office.com/
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Set up Office apps and email on a mobile device (Surface Pro Tablet, Chromebook, Blackberry, Nokia, other)  https://support.microsoft.com/en-us/office/set-up-office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f?wt.mc_id=scl_installoffice_needhelp&ui=en-us&rs=en-us&ad=us

 

On this page on the left side of the page, pick the appropriate Office version. Near the top of the page pick the appropriate tab PC or Mac.
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If you are reinstalling Office, you have already redeemed a product key, or you are installing Office at work or school and know you have a license, then go to the section sign in to download and install Office.
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However, if this is the first time you're installing Office, you may have some pre-installation steps to do first. Expand the Learn more section below for more info.
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Install Office 365 using Windows 10 Office <cr>applet

Note: If you don’t have this applet, you can get it for free from the MS Store.

Launch the Win10 “Office” App from start menu

In the Office applet, confirm you are signed in to 365, check the icon in upper right corner for your name and custom icon. If not signed in, click on the icon to launch sign in process

When you are signed in to your MS (email) account, click on the Install Office button. 

If you have a valid 365 subscription, this will install office on your computer


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Hi

Thanks for your reply.

You could go to this website to check whether your Office365 account subscription is bound to multiple devices or not bound to your device? If there is no binding you may need to bind it.

Feel free to post back if you need more assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

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* Beware of scammers posting fake support numbers here.

* Please check and vote this answer if it helps as it will be beneficial to more community members reading here.

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Last updated June 20, 2022 Views 41 Applies to: