GroupMe red messages

Hi lg2721,

Welcome to Microsoft Office Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to send messages and unable to because it is showing red background. Let’s us check on this together and sort this out in timely manner.

To further assist you, we will ask few details regarding this concern. To start, please provide us information/answer on the following questions:

1. Please post a screenshot showing the red background. Kindly conceal any personal or business information. Use this as guide, How to include a screenshot in your post.

2. May we ask when was the last time this is working fine?

3. What mail client are you using? Outlook for iOS or Apple Mail app?

Kindly let us know, if there is any misunderstanding of our description by sending us a reply.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

Sincerely,

Kathy A.

Consumer M365 Forum Moderator

Microsoft Community

Hi lg2721,

We would like to follow-up if you are still having issues with Group Me.

We want you to know that it is important for us it help you get your query answered/resolved.

We will wait for your response in the next 24 hrs.

Please answer back to this thread if you are still having the same problem and need further support.

Also, please allow 24-48 hours for us to get back to you.

Sincerely,

Kathy A.

Consumer M365 Forum Moderator

Microsoft Community

Hi lg2721,

We have not been able to get a hold of you and we will have to proceed with the archiving of this thread.

We know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please reach us again if any questions or issues arise. You can easily do so by posting a new question/query here in the Community.

If any additional assistance is needed, we will be happy to jump in and take a look.

Microsoft aims to give you the support you need and help you get the most out of your Microsoft devices, software, and services, so we want to share the following support resources where you can get helpful troubleshooting articles, tips, solutions, videos and more.

• Submit/create new thread in Microsoft Community using this link for new queries: https://answers.microsoft.com/en-us/newthread

• Office Self-Help Support site via www.Office.com/Support

• Learn how to use the new Office on our Microsoft 365 Training site: https://support.microsoft.com/en-us/Training

• Get the latest, know the newest and most improved Office features in Microsoft 365 @ https://support.microsoft.com/en-us/office/what-s-new-in-microsoft-365-95c8d81d-08ba-42c1-914f-bca4603e1426

• For users with active M365 subscription, you can get real-time ‘Phone or Chat Support’ with Microsoft Global English Support at

http://Support.Microsoft.com/en-us/contactus

Thanks again for choosing Microsoft! We’re here when you need us.

Sincerely,

Kathy A.

Consumer Office Forum Moderator

Microsoft Community