Figuring out parent/organizer email account in Family Safety

I am trying to figure out which parent account I used to set up my child's microsoft account. The help I have found online says "ask them to sign into their Family Safety account on family.microsoft.com. The email address with access will be listed in their account under your member profile." But when I do this, I only see the organizer name, not the organizer email address. On the Family Safety page, signed into the child's account, I click on their profile at the top right and choose "My Microsoft Account". This goes to account.microsoft.com which has a Family tab, which lists the organizer name but not their email. Clicking on the tab takes me back to family. microsoft.com. Any guidance on how to find the organizer email address?

Hello GamingDragon,
I am Jaspreet Singh.
You sadly won't be able to get the email address through profile name.
You will have to manually login to your accounts then visit : https://account.microsoft.com/profile

Then check the profile names there. The one that matches is the email account set up as family administrator.

11 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated February 1, 2025 Views 6,298 Applies to: