External Network contact's profile picture

Why can't I see External Network contact's profile picture? I have added a few external network contacts that I know have profile picture, but I can't see them.

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Answer

Ynnhoj Gnahz

Hi Juan L-I,

This is the expected behavior. Only users within the same organization are expected to be able to retrieve photos in Skype for Business Online. For your reference:

https://support.microsoft.com/en-us/help/2497721/user-contact-photos-in-lync-aren-t-displayed-correctly

I understand it would be nice if we have this feature in Skype for Business Online. Therefore, I suggest you submit feedback via voting the link below:

https://office365.uservoice.com/forums/264636-general/suggestions/17344282-enable-externally-visible-skype-for-business-profi

Understanding your experience helps us to make our product and service better for you and others. Thanks for your understanding.

Regards,

Robert