Exchange Hybrid Server License For Office 365

Hi, my question is what do we have to do to get the free license? I have Exchange 2010 already deployed and licensed but I what to get rid of them while deploying a 2016 Server. If I rerun the Hybrid Wizard to set the 2016 Server as the "hybrid server" and then remove all of the 2010 Servers can I get the free license?

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Hi Pgenova,

For your current situation, you may qualify for a free Hybrid Edition product key for Exchange 2016. As a result, please make sure you have the following 3 pre-requisites:

1. You have an existing, non-trial, Office 365 Subscription.

2. You currenst do not have a licensed Exchange 2016 server on your on-premises organization. About this, from your description of this case, I understand that you meet this condition. 

3. You will not host any on-premises mailboxes on the Exchange 2016 server on which uou apply the Hybrid Edition product key. 

For more information, you can refer to https://support.microsoft.com/en-us/help/2939261/how-to-obtain-an-exchange-hybrid-edition-product-key-for-your-on-premi (this official article states a little old version of Exchange (Exchange 2010 SP3 and Exchange 2013), but it also meets Exchange 2016). There is also states how to get the key. 

Regards,

Alan

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Hi Alan,

Thanks for the quick reply. I have tried to get the license but the portal comes back with this error;

Exchange Hybrid Product Key Distribution

Help

We're sorry!

The wizard has determined that your Office 365 tenant doesn't meet the requirements for issuing an Exchange hybrid product key.

Your Office 365 tenant must meet the following requirements to be eligible for a product key:

  • It must be an Enterprise version of Office 365
  • It must not be a free trial version of Office 365

If you want to configure an Exchange hybrid deployment, please update your Office 365 tenant to meet the requirements above.

Visit Office 365 for more details about upgrading your Office 365 tenant.

The Tenant is not a free trail version....

Patrick 

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Hi Patrick,

Thanks for your update. By the way, I'd like to know if you are the same people as Pgenova or his colleague. 

For this scenrio, I need to collect your current Office 365 Tenant domain (ie, contoso.onmicrosoft.com) for checking. In order to protect your privacy, you can provide it in the Private Message (PM)

Regards,

Alan

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Hi Patrick,

Via checking the domain you provided in the PM, we have found that it is not a trial Subscription. However, it doesn't include an Enterprise Subscription. So, as the message suggested, you need to have an Office 365 Enterprise Subscription, like E3.

After that, you are welcome to share the result with us. I will further assist you if it is necessary.

Regards,
Alan

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They have E1 and E3 licenses. 

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Hi Patrick,

Then, please upload a screenshot about your Office 365 Subscription page so that I can confirm if I checked it by mistake. 

By the way, may I know if you are the same people of Pgenova or his colleague? 

Regards,

Alan

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Hi Patrick,

When you get the screenshot, please upload it here. 

Regards,

Alan

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Here is a snap shot of the licenses... 

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I am pgenova

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Hi Pgenova,

Thanks for your clarification. 

For this scenario, please make sure you have signed into http://aka.ms/hybridkey via an Office 365 account assigned with the Enterprise Subscription (ie, E3). If so but the issue persists, it is recommended that you clear the browser cache and re-singn into it. Or, go to the private mode of the browser to give it a shot. 

Regards,
Alan

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Last updated October 1, 2021 Views 4,273 Applies to: