Excel keep opening an old version of a file

Hi all.

I use a tablet (Samsung) to open excel 'quote sheets' that are stored on dropbox. I always open the same file then use the 'save as' to save it under the customer's name.

The problem is when there has been a slight alteration to the original file, my tablet seems to want to open the version before! The only way I can stop it doing this is to call the 'quote sheets' something slightly different ('quote sheet 1'). I do go onto drop box and have that file available offline and when the 'quote sheet' has been altered it does update itself so drop box knows that there is a newer version but as soon as I open it with excel the old version pops up again!

Anybody had this issue?

Thanks in advance ;-)

Joe

Answer
Answer

Hi Joe,

After you download the file to open, the issue disappear.

Excel can work normally, the issue may related to DropBox.

Given the situation, I suggest you contact Dropbox Community for expert help.

Thanks for your understanding.

Qing

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Last updated May 31, 2023 Views 2,917 Applies to: