Excel add-in run-time error '-2147024891 (80070005)' Access is denied.

After latest update to office 365, the excel add-in is now giving this error message.

I just spent an hour with chat support checking trust center settings but that couldn't figure it out.   

The excel add-in is from the St Louis Federal Reserve https://fred.stlouisfed.org/fred-addin/

The same error happens here, this has nothing to do with Office, the error is inside the Add-In.

Technical details: The error occurs on the Send method in "moduleAddinVersion"

xmlhttp.Open "GET", "https://research.stlouisfed.org/fred-addin/vers...;, False

The Add-In calls the webside that you can see above to check if there is a new version, and the server of the bank did no allow that. Hence the error.

If I skip that and continue, the rest of the code runs without problems here. See screenshot below.

I suggest that you contact the bank and tell them what I wrote above, they have to change the Add-In and/or there website.


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Question Info

Last updated September 19, 2021 Views 3,001 Applies to: