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error code 30029-4

I have just installed Office 365, but when I go to use it I get error code 30029-4. I have followed all the prompts and repair suggestions, but it persists. I have re loaded but the same think. Any ideas anyone?

Cheers

Neil

Answer
Answer

Hi Neil,

There may have been a temporary connectivity issue. The page given by ‘Suzanne’ is available. If you are still not able to open the link, then you may manually remove Office 365/2013 from the computer and then try installing it.

For more information on the same, refer to the section ‘Remove Office manually’ in the following article.

http://support.microsoft.com/kb/2739501/en-us

Important: This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows

http://support.microsoft.com/kb/322756

If you still have issues, you may reply and we’ll be happy to help you.

Thank you

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We have received the following advice from Microsoft: "Microsoft is investigating an issue with Online Repair resulting in error 30029-4. We will update status soon on this. Meanwhile use the Quick Repair option. If still unresolved, use the uninstall fixit,  then reinstall from the Office My Account page."
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Last updated April 14, 2025 Views 325 Applies to: