Error code 30016-22 when attempting to install office 365

Whenever I attempt to install office 365, it installs normally up to a point, and then stalls for 10 minutes or so and then gives the error code 30016-22.

I have run System File Checker, and it has given me no issues found

I need some of the tools available in excel offline to do work, and so would like this issue to be fixed if possible.

Answer
Answer

Hi Jacob,

I’m very sorry that you encountered this issue. Error code 30016-22 happens while trying to install or update Microsoft Office 365, this in most cases is due to internal registry conflicts, network connection errors, insufficient space allocations and preset proxy or firewall rules.

The possible factors causing Office Error code 30016-22 are:
1. Disk space error.
2. Registry corruptions.
3. System file corruptions.
4. streaming connectivity error.
5. Firewall rules.
6. Multiple copies installed.

You can try the steps below to fix Error Code 30016-22:
1. Use Microsoft Support and Recovery Assistant for Office 365(SaRA tool)
Restarting your device might fix the problem. If that doesn’t work, use the SaRA Tool to completely remove Office from your device, and then restart the install.
(Reference: Error code 30169-22 when installing Office)

2. SFC scan
System file checker is a pre-installed windows utility service which enables the windows users to scan and fix corruptions in windows system files. The SFC scan will identify the corrupted files and repair or restore the particular file from cached copies of system files located in a compressed folder at %WinDir%\System32\dllcache.
As you said, you’ve run System File Checker but it gave you no issues found. So please make sure you’re following the correct steps. You can refer to Use the System File Checker tool to repair missing or corrupted system files.

3. Disable firewall
You might face this problem if the firewall on the computer block the Office installation or update due to security reasons. In order to bypass the Microsoft Office Error code 30016-22 we need to disable the firewall temporarily to install/update Office product.
You can refer to Turn Windows Defender Firewall on or off.
Once firewall’s disabled, start installation/update to check whether Error code 30016-22 is fixed.

4. Perform disk clean up
Disk space error or low disk space on your computer may also case Error code 30016-22 while updating/installing Microsoft Office 365. In order to fix the problem due to disk space error, it is recommended to perform disk clean up on your computer.
You can refer the Use Disk Cleanup section of Tips to free up drive space on your PC to perform disk clean up.
Once Disk clean up finished cleaning, start installation/update to check whether Error code 30016-22 is fixed.

If the issue still remains, please post back, we’ll help you further. You can also leave some information like your subscription name, whether downloaded from the official site, etc.

Best regards,
Madoc

 

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Last updated February 18, 2025 Views 43,423 Applies to: