Error Code: 0xD000FFFE

Hi, 

I've just switched to Macbook Pro (2018 version) and tried to re-activate my office 365 home subscription for Outlook. 

I received below Error Message. 

Please advice. 

warm regards

BSUDI.

 

Question Info


Last updated November 7, 2019 Views 12,180 Applies to:
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Answer
Dear BSUDI,

I am an independent advisor, and I am trying to help other users in Community with my experience in Microsoft products.

If you are following this activation process https://support.office.com/en-us/article/activa... and you are unable to activate your Office 365, please try to follow suggestions from articel What to try if you can't install or activate Office for Mac https://support.office.com/en-us/article/what-t...

If you still will be unable to activate it, you can contact Microsoft phone support in your region https://support.microsoft.com/en-us/help/405170... or you can contact them via chat https://support.microsoft.com/en-gb/contactus/o...
Regards,
LA
***I'm an independent advisor and I don't work for Microsoft***

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Hi Tyler,

Probably this one will help: https://gallery.technet.microsoft.com/scriptcenter/Automation-of-the-Steps-in-bd36f4c0

In my case, closing every ms app, killing the process called "Office365ServiceV2", and deleting all the files with names that starts with letter "c" or "e" under "~/Library/Group\ Containers/UBF8T346G9.Office" solved the problem.

So run this (after closing all of the office apps, including onenote):

killall Office365ServiceV2

cd ~/Library/Group\ Containers/UBF8T346G9.Office

ls -a | perl -n -e 'print if m/^[e|c]\w/' | xargs rm

... and try to active again.

Hope this will solve the activation problem for you too!

Regards,

Majki

128 people were helped by this reply

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