Enabling MFA on Office 365, I can't login to Outlook app even with app password

I am having trouble connecting to my Outlook desktop app after my IT Department has enabled/enforced MFA. My work desktop was having an issue but now connects fine. Meanwhile, my remote laptop is having the issue.

I have done the following with no resolution:
Uninstall/reinstall the desktop apps
Cleared Mail (Microsoft Outlook) profiles
Cleared Outlook credentials

Any solution to this problem? Just yesterday, I did upgrade to Windows 11, I do not think this issue is being cause by this. I really want to figure this problem out since I spent the majority of the day trying to get it to work.

 

Answer
Answer

I connected with my IT team and Microsoft support to resolve issue. Issue was connected to the admin side

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Question Info


Last updated April 19, 2022 Views 224 Applies to: