Hi my name is Ross, I'm an independent advisor. I'd be happy to help with your issue.
Could you try the steps in this article:
https://bytescout.com/products/developer/barcod...Regards,
Ross
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.