Document is not showing all the pages even though the pages are present in the document - Microsoft Word 2016 (Office 365).

I have an issue with a word document which contains information.

Overall, the document has 2 pages but MS Word is only showing the 1st page and not the second page.

When i change the document view from print layout to read mode, i am able to see the second page.

I think this may be a bug with Word 2016 but i need some secondary help?

Can anyone advice on this or confirm whether this is actually a bug or some type of new setting which Microsoft have introduced in Office 365 - 2016.

I've attached the template to this discussion.

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Answer

Hi All,

Thanks for posting your comments. We've contacted the related team, they are aware of this issue, and are currently working on a fix.
Summarizing the symptom here:

Description
Document is not showing all the pages in Print Layout View.

Environment
Word 2016, Monthly Channel, version 1802

More information
We have the reproduce steps and have sent to the related team for investigation.
We will post updates here once we receive more information.
You can subscribe to this thread to receive the latest updates.

Workaround
For the documents in Word 97-2003 format, try converting to the .docx format: File>Info>Convert.

Update

We got an update that the recent update should have resolved the issue. It should be Version 1802 (Build 9029.2253).

For how to upgrade Office, please refer to: Install Office updates

[Updated by Jim Liu MSFT, 02:33 AM, Mar 19 , 2018 (UTC)]

Best Regards,
Jim

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A. User

Document is not showing all the pages even though the pages are present in the document - Microsoft Word 2016 (Office 365).

Jim Liu MSFT

Replies (33)

Question Info

A. User

Document is not showing all the pages even though the pages are present in the document - Microsoft Word 2016 (Office 365).

Jim Liu MSFT

Replies (33) 

Question Info

Replies (33)