Did not receive my refund. URGENT

Hello,


I sat the microsoft certification exam on the 1st of Feb.


I was charged a "large amount of money" as a "refundable deposit" just in case I do not show up to the exam.


I have completed the exam and so was told to wait 5 working days for the refund to come through.


Now it has been 20 days since I have been charged this deposit.


Please give me a follow up on why this is not being refunded.


Cheers.

For questions on Microsoft certification, go toe https://trainingsupport.microsoft.com/en-us.

Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
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Note that I do not work for Microsoft
https://mvp.microsoft.com/
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Question Info


Last updated April 12, 2025 Views 33 Applies to: