Delete/cancel expired lisence Office 365 E3

Good morning!

I have a problem to delete my account, because of E3 subscribtion that expired. I have forgotten that I have it and created it in order to test some features with product with what I have been working.

I add screenshot of admin center view.

Can someone give me instructions to delete it or cancel and then delete subscription.

Thanks a lot for answers

Hi, Ruslan_Sarafaniuk


Good day!

Thank you for posting to Microsoft Community. We are happy to assist you!

 

According to your description, the issue of your concern that you would like to Delete/cancel expired license Office 365 E3. 

Thanks for your detailed sharing from the above screenshot. After consulting with related team internally that what we have been announced that for the expiration usually takes 30 days. After 30 days, you will have the option button for "Delete".

If you're rushing on this issue, we're sorry for your experience that we could not to access into your organization's backend and delete it for you. Nevertheless, we sincerely to ask you to contact with Microsoft Official Billing Team, they have higher permission and able to access into the backend from Microsoft.

Microsoft Billing team can speed up for deleting it on the backend. Then you can delete the tenant after that.

To get in touch with Microsoft Billing team, please refer - please hotline patiently - Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn. (Ctrl+F and Enter, then type your area's name.)

Thanks for your precious time and your understanding would be highly appreciated.

Hope you all the best!

Alex | Microsoft Community Moderator.

*Beware of Scammers posting fake Support Numbers here.*

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello, Alex


Thanks for your answear, I already created a ticket in portal if support can't resolve this isue I will choose your supposed option.

Have a good day!

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi, Ruslan_Sarafaniuk

Thanks for your updates and hope everything goes well for you.

Best Regards,

Alex.

*Beware of Scammers posting fake Support Numbers here.*

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 13, 2025 Views 517 Applies to: