Deactivate Office 2019 Home and student

I already uninstalled Office on my PC and want to reinstall it on my Laptop.  How do I deactivate it on the PC.  I tried logging into my account and following these instructions found online:

  On the New Laptop, go to https://office.com/myaccount and sign in using your Microsoft account, if prompted
  Select Install
  Under Install information, locate the old Laptop which Office was installed on
  Select Deactivate Install to deactivate the Office installation

Then, click Install to install Office

Problem is there seems to be not such item "Install information" and no item labeled "Deactivate" and not place to fine the original PC to deactivate it.

So what is the process to accomplish this?

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Hi James

There is no longer a deactivation process for Office 2016 or 2019, when you install Office on a new PC, the old installation will automatically be deactivated . . .

Log into https://office.com/myaccount

Select your Office licence and just click Install

If you do have any activation problems on the new PC, use the steps on this page:

https://support.office.com/en-us/article/activa...
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Doesn't work.  Error still says the product key has already been used. 

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Last updated June 20, 2021 Views 4,509 Applies to: