Hi,
Converting a Word file to a well-formatted PDF with functional cross-reference links was easy in the past. The built-in function "export-create PDF/XPS" or "save as PDF" works well until this month (Oct. 2021). I used to export PDF documents on regular basis, however, I found the built-in export/save as function stops creating PDF with clickable cross-reference links any more. The table of content (TOC) becomes plain texts along with all the cross-references embedded. On the contrary, the http hyperlinks pointing to websites still work.
When I check my previous PDFs, I found that as late as Aug. 2021, the export/save as function still produced a PDF with clickable TOC. As a control test, I opend the very same Word file (the August one) and try export it again. Guess what? The cross-reference links broke just like any other files. This indicates that this phenomenon seems to be related to an update of Word (or Windows) within the past 2 months.
I'm looking for a solution to get this function back to normal. Anyone bumps into the same issue like mine? How do you fix it?
My environment:
Word version 2019 (build 14430.20270 Click-to-Run)
Windows 10 Pro 20H2 19042.1237 (Windows Feature Experience Pack 120.2212.3530.0)
