crashes after mcafee download

After McAfee automatically downloaded an update, my Excel program crashes when I try to save.  This happens every time.  I have run diagnostics, but found nothing.  I was thinking of uninstalling and reinstalling Excel, but if it is a conflict with this new McAfee download, that wouldn't help, I don't think. 

Is there a fix for this?

Answer
Answer

Open Excel in application safe mode and verify the results.

To do that, close Excel. Go to Start, click on All Programs and Accessories and then Run. In the open box type in ‘Excel /safe’ and hit ok. (Note: There is a space between Excel and /).

 

If Excel works in the safe mode, disable the Add-ins associated with Excel and check:

http://office.microsoft.com/en-us/help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx

 

If issue still persists, you may post the Error report logged related to Excel crash using the event viewer:

http://support.microsoft.com/kb/308427

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Question Info


Last updated September 30, 2021 Views 192 Applies to: