Changing permissions to my Microsoft family members

When i added my husband to my Microsoft family, I apparently designated him as a child and not another adult/organizer.  How can I change him from child to adult?
Hi Debbie,

Try the following steps:

1. Using the parent's Microsoft account, sign in to your Family page on the Microsoft account website.
2. Select Manage my child's profile info.
3. For the child’s account that you want to change, select Edit this child's personal info and then follow the instructions.

Let me know if this helps.

Best regards,
Rene O.
Outlook.com user and Independent Advisor

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Hi Rene,

When following the instructions stated April 22,2020, there is a problem. (at least in the U.S.)  My U.S. website creates a loop that does not offer management of a child's profile info. 

First, after starting on the Microsoft, Your Family page, (see instruction 1.  'Using the parent's Microsoft account, sign in to your Family page on the Microsoft account website.')  you've stated the second step as: 2. Select Manage my child's profile info.

When 'Manage my child's profile info' is selected on the Your Family Page, a page opens that states: To manage restrictions for your children, view your family settings.  This takes the person back to Your Family Page.

I have a similar problem as the first questioner for a different reason.  When my child got an Xbox, he was too young for an email account, so we used mine.  When he was old enough to figure out how to open a gmail on his own (like all 10 year olds do), he also opened a new profile on his Xbox with his new email.  Now, basically, he's an organizer and I'm a child according to Microsoft via Xbox.  Not cool.  He bypassed parental Microsoft's parental controls through Xbox.  Because Microsoft accounts and Xbox accounts are linked, my Microsoft account is now treating me as a child and him as an adult.  There should be a way for a parent to manage this, but this is the first time online I have seen a response that was remotely helpful.  I do thank you for the response, and I'm hoping for a correction.  Microsoft has started locking me out of my own computer at night with default parental settings which I can't reverse without untangling my son's and my accounts. Thank you!! - A

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I have a similar issue-DebbieMillar1. I still have not been able to find a way to become the Organizer for my son.  I can provide enough proof to satisfy the vetting process for the U. S. Government, but Microsoft/Windows/XBOX/etc. will not help me properly set up protection for my son and our family. 

I hope some Microsoft IT person reads this and point us in the right direction. 

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Exact same issue, used my account to setup the XBOX, now I cant change the account without loosing associated subscriptions, surely a simple check box to indicate a child account is not that difficult to convert an Organiser to a Child account and vise versa.

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That is the best solution to this maddening problem! A check box to convert an Organizer to a Member account should be a no brainer.

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I set up a new account for myself as an organizer within the family group from the account that was currently the organizer. Once I had that account activated, I changed the contact info on the original organizer account to my kid's information (birthdate of a minor will trigger microsoft to change this to a child's account, and may ask you to change some settings to complete). Once the account is a children's account, it will still say Organizer. Simply remove it from your family group and then invite it again. When you accept it back into the family group, it will now be a member rather than an organizer, and will have child level permissions. Subscriptions attached to this account will remain intact.

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Last updated December 14, 2024 Views 39,191 Applies to: