capacity of storage one drive

hello,

I have a question about One drive.

1) When I go on :

- Options --> Manage Storage

- I see : Your current plan = Free , 5 GB

2) When I go on :

- Options --> Plans and Upgrades

- I see : Current Plan = One Drive only , 100 GB

I don't understand the difference.

What is the good storage?

note: English is not my first language

OneDrive is installed as part of Win10 with a free 5Gb capacity

Additionally OneDrive is included in some versions of Office with a 1Tb capacity

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi BenH001
Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

You have only 5GB storage. Second link takes you to the upgrade page where you have the option to buy 100GB Onedrive plan to make it 105GB total for you. Then you also have the option to buy 1TB Microsoft Office Home/Personal which will give you 1 TB space + MS Office. Whereas 100GB gives only space, no MS Office, hence it is named as Onedrive only.

Do let me know if you have any more question or require further help.
Sincerely yours,
Vijay A. Verma | Blogging @ https://excelbianalytics.com | Linkedin @ https://www.linkedin.com/in/excelbi/

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello, 

merci pour la réponse.

But I don’t understand one thing.

The second link doesn’t give me the possibility to upgrade the storage to 100 GB because it is mentioned that the plan « one drive only » is the current plan.

So i have 2 different informations about the current plan. 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I checked my account and it shows the way you are describing. Showing current plan is creating a confusion. Your space is 5GB only. I have reported this to Onedrive team.
Sincerely yours,
Vijay A. Verma | Blogging @ https://excelbianalytics.com | Linkedin @ https://www.linkedin.com/in/excelbi/

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

ok

merci beaucoup

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated September 30, 2021 Views 107 Applies to: