Cant log in into intune

I want to Block my laptop aafter it was stole but cant login into intune

This is what pops put


Interaction required

The portal encountered an issue while attempting to retrieve

access tokens. We suggest attempting to sign in again, or

alternatively, continuing without access tokens, although this

may result in a suboptimal user experience. Additional details:

interaction_required: AADSTS16000: User account '(EUIl

Hidden) from identity provider 'live.com' does not exist in

tenant "Microsoft Services' and cannot access the application

5926fc8e-304e-4f59-8bed-58ca97cc39a4' (Microsoft Intune

portal extension) in that tenant. The account needs to be

added as an external user in the tenant first. Sign out and sign

n again with a different Azure Active Directory user account.

***Moved from Microsoft 365 and Office / Subscription, account, billing / Unknown / Other***


|

Hello,Maria Krysiak

 

Welcome to the Microsoft community!

We understand that you are having trouble with your logging in into Intune.

Unfortunately, the Microsoft Answers forums don't support Intune.

Here is a link to the forum Intune troubleshooting | Microsoft Learn where you can learn more about the situation and share your ideas on how to solve the problem! .

Even if I can't help you, I hope the information I've given you will help you find a better direction. I'll keep this on file in case any of our great volunteers have any ideas for you.

Thank you for your understanding.

 

Ryan - MSFT | Microsoft Community Support Specialist 

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Question Info


Last updated May 11, 2024 Views 46 Applies to: