can't connect to office 365

hi support, 

i can't log in to my work account. it says 

 

Question Info


Last updated February 11, 2019 Views 49 Applies to:
Answer
Answer

Hi elvin,

This issue was posted to the Service Health Dashboard (SHD) as incident MO133518 starting at Apr 6 2018 10:02 AM (UTC). The user experience of this incident is: Users may be unable to access the Office 365 service. Tenant administrators can view current information and updates on SHD at the link here: https://portal.office.com/admin/default.aspx#@/ServiceStatus/ServiceStatusHistory.aspx.

If you are experiencing a similar issue and do not see an SHD post, please let us know by sharing your tenant information via Private Message (PM) as this may indicate either a scoping issue or an independent problem. 

This thread will be closed for further posting as this allow other customers who are having the same issue to identify the information easily. We will update to the primary thread below once the issue is resolved or you can obtain the most recent information from SHD.

Cant log in to office.com with a company account

Regards,

Yoga 

[Updated by Yoga Yao MSFT, 12:00 PM, Apr 6, 2018 (UTC)]

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