Dear P,
Thanks for your updates.
For further investigation, I’d like you to help us collect some log from your side. You can save the log in your online location and provide the log link in
the private messagefor us to download it. I have provided the detailed steps for how to collect the
log for your reference as well.
If the issue is urgent in your environment and you are an administrator, I suggest you open a ticket or contact phone support via the steps mentioned in
the article. For you to quickly open a ticket,
I’ve summarized the issue as follows.
Issue Symptom:
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When removing multiple files in the modern OneDrive for Business UI at one time, an error message “X items weren't deleted" pops up.
Issue Environment:
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Office 365 OneDrive for Business site
The steps have been done:
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1. Downloading the files, renaming the affected files, re-uploading the files to the OneDrive for Business site, and then removing them don’t help.
2. The issue happens in all domain users in the customer’s organization.
3. Removing the same files in the classic OneDrive for Business UI is fine.
4. The issue happens in all browsers in the customer’s environment.
Best Regards,
Cliff