Cancellation and Refund of Microsoft Office 365

Hello. I'm Rey, a Community Expert willing to help the users.

Please follow the steps on the below article to cancel your Microsoft Subscription:


https://support.microsoft.com/en-us/help/402781...


Best Regards

Hi ,
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

1. Sign in to the https://account.microsoft.com/services page with the Microsoft account associated with your Office 365 subscription

2. Look for the Cancel link or Expires on date.

If you see a Cancel link under the subscription name, select Cancel. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into View Only or reduced functionality mode immediately. Otherwise, you'll have access to your subscription until it expires.

If you don't see an option to Cancel, you might have turned off automatic renewal and won't receive additional charges. You don't need to cancel. Your subscription will end on the Expires on date.

If you don't see an option to Cancel, and you see Paid with and None, your subscription will end on the Expires on date. There's no need to cancel because you won't receive additional charges.

You may receive a refund if you:

Bought a yearly subscription within the last 30 days, OR.

Bought a monthly subscription, and cancel within 30 days of your last renewal date.

3. You can also contact Microsoft Office Cancellation Support to get this resolved. Use below option to reach out to Microsoft Office Cancellation Support. Here you get Live agent support not virtual agent support. (Available only during certain hours as mentioned on this page)

By Chat (Available on all 7 days) - https://partner.support.services.microsoft.com/...

By Phone (Available only on Working days) - You can talk to support by picking up appropriate country
https://support.microsoft.com/en-us/help/13948/...

Do let me know if you require any further help on this. Will be glad to help you.

Source - https://support.office.com/en-us/article/Cancel...