AUTOSAVE FAILED We have not been able to save your recent changes. Please save to a different file in order to keep all of your changes.

Hello,

Never had this issue before - but now I receive the following message:

AUTOSAVE FAILED We have not been able to save your recent changes. Please save to a different file in order to keep all of your changes.

This occurs whenever I open a file (excel or word) found in Sharepoint. I do not edit in/on the cloud but open the file in the respected excel / word program instead.

Help to resolve this issue would be greatly appreciated!

Hi Raff,

The issue might be related to the file that you're trying to edit. It can also be due to the Word itself. To get further clarifications about your concern, kindly provide us the following information:

1. Does the issue happens only to a specific file? Try creating a new one and see if you will encounter the same issue.
2. If it doesn't happen on the newly created file, copy the contents from the problematic file to a blank document and verify the issue.
3. Please provide us a screenshot of your Product Information (full version number and product name)?
About Office: What version of Office am I using?

Regards,
Justin

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Hi Raff,

Do you have any updates? Let us know if you need further support.

Regards,
Justin

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I am having the same issue.

I have copied and pasted the contents to a new document, and still having the error message. 

Here is my product information:

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Sometimes it works suddenly after I click "save" button more times (till to more than 10 times).

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Last updated August 4, 2024 Views 5,066 Applies to: